Office Hours: Monday to Friday 9:00am to 7:00pm, Saturday 9:30am to 3:00pm
Location 43 King Henry Dr. Markham, ON
Email Support support@twinbytes.ca
Call Support (905) 471-5904

What’s New at TwinBytes: YouTube Videos and More

YouTube Videos

From creating new YouTube Videos to expanding our services, TwinBytes has been busy this summer! We’re committed to providing customers with the tools you need to solve your computer and networking problems. YouTube Videos TwinBytes has recently started uploading some new YouTube tutorials and other helpful videos to our channel to help customers with common computer problems and questions….

Read more

Microsoft Office EOL (End Of Life) support

If you didn’t know Microsoft Office software expires, you could be in trouble.  Most of us know we need to run Windows updates, but don’t always think about Office updates.  The updates patch vulnerabilities that could be exploited by hackers to get into our networks.  Having outdated software is like having your house locked but the door can be…

Read more

Replace expired Windows Live Mail

According to Microsoft, Windows Live Essentials Mail program has discontinued support on January 10, 2017.  If you have the program installed already, you can continue using it, however if you format your hard drive you will not be able to download it to reinstall. It has become a security threat now, the longer you keep it, the more vulnerabilities…

Read more

Windows 10 arbitrarily removing programs

I’ve noticed this after a few phone calls from clients where programs (Specifically anti-virus) just disappeared on it’s own.  It seems this has been happening after major Windows updates are done in Windows 10.  Windows 10 is different from all the previous versions of Windows as it has two ways of doing updates. Regular Windows updates (Security patches and fixes)…

Read more

Find Internet Explorer in Windows 10

If you upgraded to Windows 10 and found you are forced to use Microsoft’s new web browser (Edge) and aside from maybe just not liking it, or not wanting to get used to it, you want or even need the old Internet Explorer.  You can still get it back very easily.  In fact, it was never gone, it is…

Read more

How to modify AVG Firewall settings

NOTE: This is an old set of instruction from AVG.  Now Avast bought out AVG so please see here for new instructions This article was written specifically for our clients that use AVG CloudCare managed virus protection which has a firewall built in.  As of this article, we can not remotely managed your firewall settings, but we can remotely…

Read more

How to choose the correct Office Suite

Microsoft Office being the leading Office suite package for both Microsoft Windows and Apple’s Mac computers, it’s good to know the differences so when you are looking to buy an Office suite, you purchase the right one. Every few years we get a new Office suite, but they still have the same packages as we will list below and…

Read more

Windows 10 FREE upgrade

By now you may have noticed a little white Windows logo down by your time on the task bar.  If you haven’t it looks like this image below.  It’s not a hoax or virus, you can click on it to read the offer.     If you click on it you will see (as per the image below, that…

Read more

How to backup with Cobian Backup

Backing up your data is critical and besides doing a manual copy and paste of your data from all the various locations, you can program Cobian Backup on what to backup and how to backup.  Once it’s programed the rest is easy.  You can have it on a schedule but you need to ensure your computer has the external…

Read more