What do we do?
Simply put, we fix computer problems. Whether for business or personal use, hardware or software, or network issues. From a basic printer setup to more complex business network sharing permissions and onboarding of new employees or removing access from past employees. We can setup and repair.
Rather than wait until there is a problem, we like to take preventive measures, and that’s mainly with our RRM (Remote Management and Monitoring) managed I.T. services. This service is for businesses that want to take proactive measures, because anti-virus doesn’t protect you from hackers, and hackers aren’t the only thing that can cause problems to your computer. We manage and monitor it all. You can view more detail here.
I sometimes get asked for advice to help on a project. We can offer you project management service, helping you as much or as little as you want. We can bring in the experts if and when applicable in special situations. Sometimes we get asked to help with picking out a new computer that is right for them. Because when asked “is this a good computer for me”, I say “they are all good computers for someone, but whether or not it’s a good computer for you, we need to evaluate what you use the computer for, how much storage space you need, how much speed do you need that you’ll be happy with, etc”.
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Our focus is on small business computers, although we provide the same quality service for residential personal computers. We always take precautions to not lose any data. With Twinbytes we keep open communication with you to ensure best results. We help you get the same type of protection and maintenance that large corporations get at small business rates.
FREE book Tech-Knowledgy, written by Daniel (the owner). This book helps people save time & money before buying anything or hiring a technician to do any repairs by leveling the playing field between technicians and non-technical people. No more getting taken advantage of at a repair shop. No more paying someone to do some simple thing you can easily do yourself.
Claim your FREE copy of the PDF edition of Daniel’s book now.
Our Mission
Although we can’t answer every call live, our goal is to answer every phone call and email within a couple hours during normal business hours. Since you don’t get to choose when your computer crashes, we can be flexible for late evening and weekend repair for emergency repair services. But we do appreciate enjoying our weekends and evenings off.
We can relate to how critical it is to have your computers working reliable and not be without them for long. We also rely on computers to run our business and use in our personal lives. For this reason, we strive to have the fastest turn around time.
Ask for a FREE discovery call and see if we are a good fit for each other. Check Daniel’s YouTube channel and get a feeling of comfort in who you’re dealing with before making any decisions. Also, check out our testimonials page. It also helps that we were voted best computer repair several times since we began in 2004.
Whether you’re a residential client looking for open source (legally FREE) software alternatives, a start up business, or you are a growing business, we can help you with what you need to get the job done, keeping you safe and productive along the way.