Direct access to Tier 1&2 support
TwinBytes Inc is a Microsoft Cloud Partner which means we can not only provide you with all the Microsoft Cloud services available online, but we are your Tier 1 support with direct VIP access to Tier2. This is important because when you call Microsoft you never know who you’re going to get outside our Country. Also many times they take too long to solve an issue going by the book because they force you to go their Tier 1 and Tier 2 before getting to advanced support. With TwinBytes as your Cloud Service provide, you can skip all that and jump straight to expert support saving you time and frustration.
We know time is money and you can’t afford to be stuck on a lengthy phone call, so you can send us a simple email or leave a message for us to look into the issue and we can get back to you. Because our client base is smaller and more manageable than Microsoft’s, we have more of a personal relationship with our clients rather than treat you like a number.
Here’s a list of some of the Microsoft online products we can offer, their prices and explanations.
Microsoft Office 365
What is 365? It is the same Office software you’re used to, with the main difference being a subscription based product rather than one time purchase. This includes Word, Excel, PowerPoint, Outlook, Publisher & Access. The benefit is it’s always up to date, 365 days a year, hence the name. So you are never having to drop $520 for the Professional edition every 8-10 years for a new product which by that time is completely out of date.
The cost’s depend on the various types of Office you can purchase which you can download here, but we will go based on the more popular Office 365 Business which allows you to install it on your computer and have access in the cloud.
$10.50/month per user
Gives you access to install this on upto 5 computers, tablets and phones.
If you consider the maximum support life of any Office software suite is 10 years, and that’s if you purchased it right from the date it came out and you use it right up until the day it expires and becomes urgent to switch which is not realistic. Let’s assume 9 years which can be a stretch still, that would be $10.50 x 12 months x 9 years = $1,134
Compare that price to Office 2016 Professional being $520 x 2 computers = $1,040. You’d save money with Office 365, not to mention, you can still install this on 3 more devices which means you’re saving even more money!
That was just a focus primarily on money savings, but even if it cost more, there are so many more benefits to Office 365 including:
- Better cash flow
- Up to date every 2-3 years when a new product comes out rather than hang onto it until becomes unsupported
- Online version of Office
- 1TB of OneDrive storage
- many more features and benefits all listed in attached list depending on which version you get.
Microsoft Project Online
There are 3 editions of Microsoft Project online which you can download the printer friendly version here
- Project Online Essentials
- Project Online Professional
- Project Online Premium
Other Microsoft Online Services
we can provide, including but not limited to:
- Microsoft Office 365
- Microsoft Project
- Hosted Cloud Server
- Hosted Exchange Server
- Skype for business
- SQL Server
- Dynamics CRM
- Microsoft Intune
- Yammer Enterprise
plus tons of add-ons for many services listed above.