Office Hours: Monday to Friday 9:00am to 7:00pm, Saturday 9:30am to 3:00pm
Location 2 Richmond Street, Unit 1C. Richmond Hill, ON
Email Supportsupport@twinbytes.ca
Call Support (905) 471-5904

Remote computer help

Fix your computer through the Internet

We can help you with just about any computer problem through the Internet with our remote computer help service. All you need is Internet access from that computer so we can see your screen.

We help with walking through procedures or issues, doing some performance tune-up and even one-on-one training through the Internet.  Some things can’t be done via the Internet or just are not able to be done as efficiently.  Let us know your problem and we can let you know if it’s something that can be done remotely.  Generally as long as your computer turns on and has Internet access, we can access it.  Virus removal is not always done very effectively via Internet and we should work on it in our shop via bootable disk.

How do we get started with remote computer help?

It couldn’t be easier.  Just click the button below to download and save it to your desktop.  Give us a call and tell us the ID/IP number.  Click the “Yes” button if you are asked “Do you want to allow this app to make changes to your device?”

Note: If you are an existing customer you may already have this installed.

Call us today at (905) 471-5904 for more information on our Markham computer repair services or for getting remote computer help.