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Location 43 King Henry Dr. Markham, ON
Email Support support@twinbytes.ca
Call Support (905) 471-5904

10 of the Most Common Office Computer Problems

When you manage or run an office, you’re bound to face your share of computer problems. You, yourself have probably had issues with your system. Whether it’s office-wide or an isolated problem, office computer problems are going to happen. The good news is you’re not alone! When it comes to dealing with a network of computers – with users…

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Microsoft Office EOL (End Of Life) support

If you didn’t know Microsoft Office software expires, you could be in trouble.  Most of us know we need to run Windows updates, but don’t always think about Office updates.  The updates patch vulnerabilities that could be exploited by hackers to get into our networks.  Having outdated software is like having your house locked but the door can be…

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How to stop computer from going to sleep

if you need remote access to your computer for either yourself on the road or for your tech support to work on your computer, there are two things to disable.  one is the computer in general goes to sleep, the other is the hard drive shuts itself off.  I will show you how to disable both. Another note is…

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Spring cleanup

Now that spring has finally arrived, it’s a good reminder to think about spring cleaning.  Not just the house, but about your computers.  Whether it’s for business or just personal use, we use our computers for just about everything imaginable, and so they are huge targets for hackers to find lots of juicy information or simply take over your…

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Making your Facebook private

I’ve been asked to help many people with locking down their Facebook either for themselves after being separated/divorced so their spouse can’t see all their activity, or for their children to make sure public in general can’t see them, especially school bullies viewing their profiles even though they are not friends.  Hackers use this to gain information about you…

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Problems with thin notebooks

People are buying into the idea that thinner and lighter is better.  Sure light weight helps when you’re carrying around a notebook/laptop all day, however to make it lighter you are giving up a few features such as now having a smaller screen, smaller battery, no DVD drive, and a thin screen.  So you’re probably wondering why I say…

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Replace expired Windows Live Mail

According to Microsoft, Windows Live Essentials Mail program has discontinued support on January 10, 2017.  If you have the program installed already, you can continue using it, however if you format your hard drive you will not be able to download it to reinstall. It has become a security threat now, the longer you keep it, the more vulnerabilities…

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Windows 10 arbitrarily removing programs

I’ve noticed this after a few phone calls from clients where programs (Specifically anti-virus) just disappeared on it’s own.  It seems this has been happening after major Windows updates are done in Windows 10.  Windows 10 is different from all the previous versions of Windows as it has two ways of doing updates. Regular Windows updates (Security patches and fixes)…

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