Office Hours: Monday to Friday 9:00am to 7:00pm, Saturday 9:30am to 3:00pm
Location 43 King Henry Dr. Markham, ON
Email Support support@twinbytes.ca
Call Support (905) 471-5904

New Computer Checklist

This checklist we created and provide at TwinBytes to all our customers requesting a new computer.  We update the list as things change over time.  Use this as a guideline to help you make sure you don’t forget a certain feature you might need in your new computer and avoid costly surprises having to go through a sometimes painful return…

Read more

Anti-virus is not enough

Anti-virus is not enough to keep you and your data safe online.  Whether business or personal, you always have some valuable data.  People shop and bank online for both personal use and business but if someone is monitoring your computer with a keylogger, they can see what website you visited, your username and the password. A hacker is not always identified by anti-virus software. …

Read more

Speed Up your computer with SSD

First off, if you don’t know what it means, SSD stands for Solid State Drive.  The biggest bottleneck in any computer these days is your hard drive.  We have fast CPU’s, lots of RAM, and the other technical terms you might not understand are all increased.  But hard drives still spin at a maximum 7,200 RPM unless you get the…

Read more

How to modify AVG Firewall settings

NOTE: This is an old set of instruction from AVG.  Now Avast bought out AVG so please see here for new instructions This article was written specifically for our clients that use AVG CloudCare managed virus protection which has a firewall built in.  As of this article, we can not remotely managed your firewall settings, but we can remotely…

Read more

Microsoft Outlook autocomplete vs. Address Book

This kb article from Microsoft kb 2199226 shows exactly why it is important to save your important Outlook contacts in your address book properly rather than just rely on the false pretense that they are safe in the autocomplete forever.  They are temporary, not permanent and if you read the kb article carefully you’ll see there are limits as…

Read more

Control Windows 10 updates better

If you have upgraded to Windows 10 there’s something you might want to consider adjusting right away to avoid potential problems and reboots at inappropriate times. There are three settings all in the same place which you want to make as per the image below. Change the first option from “Automatic (Recommended)” to “Notify to schedule restart” Put a…

Read more

Quality of Computers

Many people when purchasing just about anything, including items other than computers or electronics, are so focused on the price, that they don’t truly look at what they are getting for the price.  Sometimes I hear “I could get a new computer for that price”.  I say “what kind of computer would you get for that price?” and “it wouldn’t be…

Read more

AVG Free edition – Without Zen please!

AVG is pretty awesome, but why force the Zen on every install of AVG free edition?  Many people just have a single computer to manage and don’t want Zen getting in the way as an extra program, no only to download and install but the shortcut that gets created on the desktop is Zen, which from there you can…

Read more

Phone Support Scams – Don’t call us, we’ll call you!

Most of you by now must have either experienced this if not heard someone who has, where you will get a call from someone claiming to be from Microsoft or your phone provider, etc.  See my previous article: Calls-from-microsoft-about-computer-problems-phone-scam/ Now that consumers have gotten educated and know better (most of you at least), there is a new method they use.  They…

Read more