Category «Software»

Problem Steps Recorder – Easily help your tech to help you

Help me, help you!  This is exactly what this program (PSR) Problem Steps Recorder does.   It’s built into Windows 7 and I’ve made a video you can see on my Youtube channel: http://www.youtube.com/watch?v=n0oKJuQQ_QM&feature=channel_video_title Anytime you’re having an issue doing something and you want to document all the steps to give to your technician, rather …

Did you know: Microsoft Windows 7 scam

OK, maybe it’s not a scam but check this out. Did you know that if you purchase a Windows 7 Home or Pro and you want Ultimate for example, it only allows you to install the one version of Windows that it says on the disk. But, if you edit that disk, you can unlock …

Windows 7 Service Pack 1 – SP1

It finally happened.  We new it would sooner or later.  Windows 7’s first service pack!  Two days ago, February 22nd, 2011 SP1 was released by Microsoft for the Windows 7 operating system.  It should come down through your regular Windows updates, but if it hasn’t yet, you might want to go through your start menu …

ie9 appearance and Tracking Protection Lists

Microsoft has come out with their latest browser ie9 RC (Internet Explorer 9) Release Candidate. http://windows.microsoft.com/ie9 With all the privacy issues online and websites spying on you, reading your browsing history, etc. there’s a growing need for more privacy online.  Microsoft’s latest browser has a feature for tracking protection.  Here we’ll show you how to enable …

How to access a hard drive from a dead computer

I’ve had a lot of questions on this video I did a while back on my Youtube channel http://youtube.com/twinbytesinc  I will try to address these comments and questions below. There’s many little details I can’t cover and you may need a technician to help with a data recovery.  You might even need to send the …

Adding more address books in Outlook 2010

This article is in response to a question that was asked on this forum.  As a reminder, if any questions are urgent please call for support or email support@twinbytes.ca to schedule a service call.  So, here’s the question: Hi there I just loaded Outlook 2010 and note that I cannot get it to see all …

How to test your RAM memory

If you have problems with blue screens and/or your computer is running slow and/or crashing, you might have a problem with bad memory.  You can easily test your memory using a bootable CD which you can create yourself.  It’s so easy.  All you need is a CD burner which comes with all computers for years …