Office Hours: Monday to Friday 9:00am to 7:00pm, Saturday 9:30am to 3:00pm
Location 43 King Henry Dr. Markham, ON
Email Support support@twinbytes.ca
Call Support (905) 471-5904

How to modify Avast Firewall

Avast firewall is much easier to manage than AVG who they took over.  Here’s the basic instructions. How to turn the firewall on or off Open Avast anti-virus protection main Window Click on “Protection” Click “Firewall” Click the green icon which says “ON’ and it will turn off. if off and you want to turn it on, the icon…

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Microsoft Office EOL (End Of Life) support

If you didn’t know Microsoft Office software expires, you could be in trouble.  Most of us know we need to run Windows updates, but don’t always think about Office updates.  The updates patch vulnerabilities that could be exploited by hackers to get into our networks.  Having outdated software is like having your house locked but the door can be…

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How to delete contacts from LinkedIn

Relationships change over time, and sometimes you need to part with certain contacts whether it’s personal or business relationships.  With social media, we get so many connections over time we don’t really think about if we should go through our past thousand contacts we may have and see if there are some to delete. It’s easy to do so…

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How to stop computer from going to sleep

if you need remote access to your computer for either yourself on the road or for your tech support to work on your computer, there are two things to disable.  one is the computer in general goes to sleep, the other is the hard drive shuts itself off.  I will show you how to disable both. Another note is…

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How can I protect myself from hackers?

I’ve been asked this question so many times and continue to get asked.  Now lately I’ve been asked by existing clients that we do regular maintenance for “Are we doing enough?”, “Are we doing everything we can to protect ourselves against hacker threats?” The short answer in my professional opinion is “yes, you can always do more and no,…

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Wireless security and WPS

You may have the newest router available on the market with the latest security encryption and a strong complicated password, but you may have forgotten something.  Did you know most likely there is a WPS button on your router which can allow a hacker to get into your wireless network much easier than hacking the wireless password you have…

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Spring cleanup

Now that spring has finally arrived, it’s a good reminder to think about spring cleaning.  Not just the house, but about your computers.  Whether it’s for business or just personal use, we use our computers for just about everything imaginable, and so they are huge targets for hackers to find lots of juicy information or simply take over your…

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Making your Facebook private

I’ve been asked to help many people with locking down their Facebook either for themselves after being separated/divorced so their spouse can’t see all their activity, or for their children to make sure public in general can’t see them, especially school bullies viewing their profiles even though they are not friends.  Hackers use this to gain information about you…

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Problems with thin notebooks

People are buying into the idea that thinner and lighter is better.  Sure light weight helps when you’re carrying around a notebook/laptop all day, however to make it lighter you are giving up a few features such as now having a smaller screen, smaller battery, no DVD drive, and a thin screen.  So you’re probably wondering why I say…

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