Office Hours: Monday to Friday 9:00am to 7:00pm, Saturday 9:30am to 3:00pm
Location 2 Richmond Street, Unit 1C. Richmond Hill, ON
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What is Ransomware?


What is Ransomware? In simple terms it’s a form of malware that can hold your system or files hostage unless payment is made. Hackers can freeze you out of your own computer system or network or even threaten to expose sensitive files if you don’t give them what they want.

This is not the type of thing you want to happen. This is particularly bad for businesses, as it could limit your ability to do your job, expose financial records to bad people and prevent you from processing any payments or accessing client records.

How do you get rid of Ransomware (without paying)?

If you accidentally download this onto your computer, you might be panicking over how to get rid of it.

Now there are different types of Ransomware – of varying degrees of severity. We won’t list them all, but not all viruses are created equal. Some might be more of a trick than an actual threat.

Regardless, having malware is a problem, so you need to remove it.

The most important thing to remember is to never – NEVER – pay the ransom. By paying (often by crypocurrency) you are legitimizing and encouraging cybercriminals to continue these types of attacks.

To remove or free your files, you can start by using decryptors. If you’re unsure, contact TwinBytes right away and we can help you determine the type of encryption being used to hold your files hostage.

If you’re able to, download updated security software to detect and remove the threat. In some cases you will not retrieve your files, but it’s important to remove the threat.

A full-blown system restore might be in order.

How to Avoid getting it in the first place

The best way to prevent this type of cyber attack in the first place is to make sure you have up-to-date security software installed. You will also want to make sure you have a secure network.

Cybersecurity is no joke and it’s important for business-owners and individuals to stay on top of these things.

The best way to do that is to call TwinBytes in Richmond Hill! We offer advice, software and networking service.