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WARNING! If you receive a popup on your computer screen saying you have a virus and to call now! DO NOT call that number on your screen. Reboot your computer and you will be fine if it doesn't reappear. If the message doesn't go away, call your trusted computer tech. Never call the number on the screen.
Also don't pay ransom requests for Bitcoin, ever! It only encourages those scammers it works and they will continue to pray on the weak.